Last Updated: September 2, 2026

NBS Homes LLC (“NBS Homes,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit NBSHomesVA.com, submit a form, communicate with us, or otherwise interact with our website and services.

By using our website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Phone number
Mailing address or project location
Information about the home, floor plan, property, or service you are interested in
Project timing, budget, or other project-related information
Questions, comments, or other information submitted through website forms
Information submitted through warranty or homeowner support requests

We may also automatically collect certain information when you use our website, including:

IP address
Browser and device information
Pages viewed
Referring website or source
Date and time of visits
Website interactions
Approximate geographic location
Marketing and advertising attribution information

2. How We Collect Information

We may collect information through:

Website contact and inquiry forms
Cost guides, downloads, or other website resources
Warranty or homeowner support forms
Email, telephone, or other direct communications
Cookies and similar tracking technologies
Website analytics and marketing platforms
Advertising platforms and referral sources

Our website may use third-party platforms and service providers, including HubSpot, Google Analytics, Google Ads, and similar technologies, to operate the website, process inquiries, understand website usage, and measure marketing performance.

3. How We Use Your Information

We may use the information we collect to:

Respond to questions and inquiries
Provide information about our homes, floor plans, services, and building process
Evaluate and follow up on prospective projects
Schedule consultations or other communications
Provide requested resources or information
Process warranty or homeowner support requests
Send service-related communications
Send marketing communications when permitted by law
Personalize and improve the website experience
Measure website and advertising performance
Understand how visitors find and use our website
Maintain the security and functionality of our website
Comply with applicable legal and regulatory requirements

4. Email and Marketing Communications

If you provide your email address or otherwise consent to receive communications from us, we may send information related to your inquiry as well as occasional updates, educational content, or marketing communications.

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Unsubscribing from marketing communications does not prevent us from sending non-promotional messages that are necessary to respond to an inquiry, provide a requested service, or communicate about an existing customer relationship.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand visitor behavior, measure website performance, and evaluate the effectiveness of advertising and marketing campaigns.

These technologies may collect information such as your IP address, browser type, device type, pages visited, referring source, and interactions with the website.

Some cookies are necessary for the website to function, while others may be used for analytics or advertising purposes.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some portions of the website.

6. Analytics and Advertising

We may use analytics and advertising services such as Google Analytics, Google Ads, HubSpot, and other marketing platforms.

These providers may use cookies or similar technologies to help us:

Understand website traffic and visitor behavior
Measure conversions and form submissions
Determine how visitors found our website
Evaluate advertising performance
Improve our website and marketing efforts
Deliver or measure relevant advertising where applicable

These third parties process information according to their own privacy policies and terms.

7. How We Share Information

We do not sell your personal information for money.

We may disclose information when reasonably necessary to operate our business, including to:

Website hosting and technology providers
Customer relationship management and marketing platforms
Analytics providers
Advertising platforms
Email and communication providers
Contractors or professional service providers assisting our business
Lenders, real estate professionals, or other third parties when you request or authorize an introduction
Government authorities or other parties when required by law

We may also disclose information in connection with a merger, acquisition, sale of assets, financing transaction, or similar business transaction.

We require service providers to use personal information only as reasonably necessary to perform services on our behalf, subject to their applicable contractual and legal obligations.

8. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties, including lenders or other companies that may assist during the home-buying or building process.

NBS Homes does not control the privacy practices of those third parties. When you leave our website or provide information directly to another company, that company's privacy policy and practices apply.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

Respond to inquiries
Maintain customer and business records
Provide services
Fulfill warranty or contractual obligations
Support legitimate business purposes
Comply with legal, accounting, or regulatory requirements

Retention periods may vary depending on the type of information and the reason it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or information storage system can be guaranteed to be completely secure.

11. Your Privacy Choices and Rights

Depending on where you live and applicable law, you may have the right to:

Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request information about how your personal information is used or disclosed
Opt out of certain marketing communications
Opt out of certain targeted advertising or data-sharing activities where required by law

To submit a privacy request, contact us using the information below. We may need to verify your identity before completing certain requests.

12. Children’s Privacy

Our website and services are intended for adults and are not directed to children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, technology, business practices, or legal requirements.

When changes are made, the updated policy will be posted on this page and the “Last Updated” date will be revised.

14. Contact Us

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact:

NBS Homes LLC
1990 Fort Ave
Lynchburg, VA 24501
Phone: 434.610.8089
Email: Info@NBSHomesva.com